Returns & Exchanges

At skinhealthandyou, we want you to be completely satisfied with your skincare journey, which is why we offer a 30-day return policy for products in their original condition. If a formula doesn't suit your skin type, our dedicated support team is here to assist you with a seamless exchange or refund.

1

Initiate Your Request

Contact our customer care team via email with your order number and the reason for the return to receive a Return Authorization (RA) number.

2

Prepare the Package

Securely pack the unused or lightly used products in their original packaging, ensuring the RA number is clearly marked on the outside of the box.

3

Ship to Warehouse

Drop off your package at any authorized carrier location using the prepaid shipping label provided by our support team.

4

Receive Refund

Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing